TERMS OF SERVICE

OVERVIEW

These terms govern your use of thepclad.com and any orders you place with The PC Lad. By using our website or placing an order, you agree to these terms. We keep things straightforward — please read through them so you know what to expect.

CUSTOM PC BUILDS

Every PC we build is custom. That means each system is assembled to order based on the specifications agreed upon between you and us. Due to the nature of the hardware market, specific component models or brands may occasionally vary from what was originally quoted. If this happens, we will always substitute with an equivalent or better component and let you know before proceeding.

All specifications discussed during the quoting process are indicative. Final specifications will be confirmed before payment is taken.

PAYMENT TERMS

Payment is taken by card at checkout and is processed by Stripe; we never see or store your card details. Where Pay in 3 is offered on a build, the total is split into three card payments taken from the same card, with the admin fee shown to you before you commit, and the build starts on the first payment. Otherwise payment is required in full before we begin building your PC. We do not accept bank transfer or cash. All prices are quoted in Euro and include VAT where applicable.

Quotes provided are valid for 7 days unless otherwise stated, as component prices can fluctuate. Once payment is received, your build enters our queue and we will keep you updated on progress.

BUILD TIMELINES

Most custom builds are completed within 7 to 14 business days from the date payment is received. This includes sourcing components, assembly, cable management, testing, and quality checks.

In some cases, timelines may be longer due to component availability or high demand. If your build is going to take longer than expected, we will let you know as soon as possible and keep you in the loop.

COLLECTION & DELIVERY

Builds can be collected in person from our location in Dublin or delivered to your address. Standard courier delivery of a custom build is free anywhere in Ireland. Optional Premium Install and delivery outside Ireland are charged, and the exact cost is shown at checkout or in your quote before you pay. Risk of damage passes to you upon collection or delivery.

LIMITATION OF LIABILITY

We take great care with every build, but our liability is limited to the value of the order placed. We are not liable for any indirect or consequential losses, including but not limited to loss of data, loss of profits, or downtime resulting from any issue with your PC.

We are not responsible for any damage that occurs after delivery or collection due to misuse, accidental damage, or modifications made by third parties.

RIGHT TO REFUSE SERVICE

We reserve the right to refuse or cancel any order at our discretion. This includes situations where a requested build is not feasible, where there is abusive or unreasonable behaviour, or where we suspect fraudulent activity. If we cancel an order, any payment received will be refunded in full.

WEBSITE USE

The content on thepclad.com is provided for general information purposes. While we do our best to keep everything accurate and up to date, we do not guarantee that all information on the site is complete or error-free. Prices, specifications, and availability shown on the website are subject to change without notice.

CHANGES TO THESE TERMS

We may update these terms from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services after changes are posted means you accept the updated terms.

GOVERNING LAW

These terms are governed by and construed in accordance with the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

CONTACT

If you have any questions about these terms, please get in touch through the contact form on our website at thepclad.com.