PRIVACY POLICY

WHO WE ARE

The PC Lad is a custom gaming PC building business based in Dublin, Ireland, operated by Jack. Our website is thepclad.com. We take your privacy seriously and this policy explains what data we collect, why we collect it, and what we do with it.

WHAT DATA WE COLLECT

When you use our website or place an order, we may collect the following information:

• Your name and email address when you submit our contact form
• Order details including your name, delivery address, email, and phone number when you place an order
• Payment information processed securely through our payment provider (we do not store card details)
• Any messages or build preferences you share with us through the contact form

HOW WE USE YOUR DATA

We use the data we collect to:

• Respond to your enquiries and provide quotes
• Process and fulfil your orders
• Communicate with you about your build progress
• Provide after-sales support and warranty service
• Improve our website and services

ANALYTICS

We use Vercel Analytics to understand how visitors use our website. This collects anonymous usage data such as page views, device type, and general location. Vercel Analytics is privacy-focused and does not use cookies for tracking. No personally identifiable information is collected through analytics.

COOKIES

Our website uses essential cookies that are necessary for the site to function properly. These include cookies for session management and security. We do not use advertising or third-party tracking cookies.

WE NEVER SELL YOUR DATA

Your personal data is never sold, rented, or shared with third parties for marketing purposes. The only third parties who may access your data are those directly involved in fulfilling your order, such as our payment processor or courier service.

DATA STORAGE & SECURITY

Your data is stored securely and we take reasonable measures to protect it from unauthorised access, loss, or misuse. We retain your data only for as long as necessary to provide our services and comply with legal obligations.

YOUR RIGHTS UNDER GDPR

As we are based in the EU, you have rights under the General Data Protection Regulation (GDPR). These include:

• Right of access — You can request a copy of the personal data we hold about you
• Right to rectification — You can ask us to correct any inaccurate data
• Right to erasure — You can ask us to delete your personal data
• Right to restrict processing — You can ask us to limit how we use your data
• Right to data portability — You can request your data in a portable format
• Right to object — You can object to certain types of data processing

To exercise any of these rights, get in touch using the contact form on our website or email us directly. We will respond to your request within 30 days.

CONTACT US

If you have any questions about this privacy policy or want to make a data request, please get in touch through the contact form on our website at thepclad.com.